FREQUENTLY ASKED QUESTIONS about AFTERPAY
What is Installments by Afterpay? Installments by Afterpay is a service that allows you to make purchases now and pay for them in four equal payments made every 2 weeks without any interest.
How do I use Installments by Afterpay? Simply shop online and add items to your shopping bag and checkout as normal. At the checkout choose Installments by Afterpay as your payment method. First-time customers will need to register with Afterpay and provide payment details, as usual, returning customers simply log in to make their purchase. It’s that easy!
Please note that all items in your shopping bag must be eligible for Installments by Afterpay. A minimum purchase amount may apply and you must meet additional eligibility requirements to qualify.
Where can I use Installments by Afterpay? Installments by Afterpay can only be applied to purchases made on SleekNail.com website.
Can I use Installments by Afterpay if I’m an international customer? Installments by Afterpay is only available to customers with a US billing address within the US and a US mobile phone number. Customers with international billing addresses will not be able to set up an account with Afterpay.
How does the payment schedule work? All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your Afterpay account.
You can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so.
Where can I find out about my payment questions? Check out the Afterpay Payments FAQ
When will my items be delivered if I use Installments by Afterpay? Afterpay orders are delivered as per our standard shipping timeframe after you complete your order online.
Visit our shipping page for more information by clicking here.
Is there a limit to how much I can spend on a single transaction?Yes, transaction value limits apply to purchases made on SleekNail.com using Installments by Afterpay.
What products are not eligible for purchase using Installments by Afterpay?Afterpay is not available on purchases of gift cards. If you are purchasing gift cards along with Afterpay eligible products, you will need to place two separate orders.
How do I return or exchange an item purchased using Installments by Afterpay? Afterpay returns follow our standard return process, which you can see here. Please note, refunds for Afterpay will be refunded from SleekNail to Afterpay. As soon as the refund is processed it will drop into your Afterpay online account. Have more questions about Afterpay returns? Go to help.afterpay.com.
If you believe there is fault or concern with your Afterpay purchase payment, please contact Afterpay customer support at firstname.lastname@example.org